Last updated:
Learnovate Innovations Private Limited
1. Summary
| When you cancel | Refund |
|---|---|
| 7 or more days before your start date | 100% of what you paid |
| Less than 7 days before your start date | 50% of what you paid |
| On or after your start date | No refund |
| We cannot confirm your place, or we cancel | 100% of what you paid |
Would you rather move your date than cancel? You can reschedule up to 2 times for free. See Reschedule instead.
2. If you cancel
- 7 or more days before your confirmed start date: you get a full refund of all fees paid.
- Less than 7 days before your start date: you get a refund of 50% of all fees paid.
- On or after your start date: no refund, because your place, guide and group have been committed to you.
- Students removed from the program for misconduct, as described in our Terms & Conditions, are not eligible for a refund.
These rules apply to the one-time program fee of ₹14,999.
3. If we cancel or cannot confirm your place
If we cannot confirm a place for you, or if we cancel or significantly change your batch and you do not accept the new date, we refund 100% of what you paid. You can also choose to move to another available date instead.
4. Duplicate or failed payments
If money is deducted but your payment fails, or you are charged twice, the extra amount is refunded in full. Failed payments are usually reversed automatically by your bank or Razorpay within 5 to 7 working days. If it is not, contact us with your payment reference.
5. Reschedule instead
You can change your start date up to 2 times at no cost, until 48 hours before your booked date. The new date must be at least 10 days away. Use the link sent to you on WhatsApp or our Manage Booking page. Rescheduling keeps your payment safe and your place reserved.
6. How to request a refund
- Contact us by phone on +91 8999356671, or through our contact form.
- Tell us your registration ID, the student's name and your registered mobile number.
- We confirm the refund amount under this policy, usually within 2 working days.
The date we receive your cancellation request is the date used to calculate your refund.
7. Refund timeline
- Approved refunds are processed within 7 working days.
- Online payments are refunded to the original payment method (UPI, card or bank account) through Razorpay. Your bank may take a further 5 to 10 working days to show the credit.
- Payments made at our office are refunded by bank transfer or UPI to the payer.
We will confirm on WhatsApp when your refund has been processed.
8. Questions
If you have any questions about refunds or cancellations, contact us by phone on +91 8999356671, or through our contact form. Office hours: 11:00 AM – 6:00 PM.